MANN-india Technologies

Case Study

Kenan BP

3 billing cycles in a month
  M01 M03 M05
BIP 20 hrs 10 to 12 hrs 10 to 12 hrs
SIN 1 hr 30 mins 30 mins
BIF 8 hrs 5 to 6 hrs 5 to 6 hrs

Kenan FX

3 billing cycles in a month
  M01 M03 M05
BIP 2.5 hrs 1.5 hrs 1.5 hrs
SIN 2 mins 5 secs 5 secs
BIF 6 hrs 4 hrs 5 hrs


• Migration of the Postpaid billing platform from Kenan BP to Kenan Fx
• We achieved the following results:
• Support Test Environment for plans and promotions testing
• Supporting CRM middleware integration with Kenan Fx.
• "Managed Operations" for "Production Environment" of Kenan FX
• Troubleshooting, Issue Management and level 1 Support
• Knowledge Transfer from Mann-India to Digitel.
• An assessment of current procedures and practices.
• To Update or upgrade or create new processes/procedures
• To Identify and later Automate processes/procedures currently handled manually.