MANN-india Technologies

Case Study

•One of the oldest and largest private banks of Venezuela. In Existence for last 54 years.
•They are alliance partners of American Express Credit Cards in Venezuela.  As per this alliance they are responsible for issuance, billing and payment systems, accounting, customer service, credit and fraud control and marketing.
•The Problem:
•They were using the proprietary American express’s “Membership Miles International” (MMI) system. American Express stopped support for this application since last 4 years.
•The application went on critical path as it was getting increasingly difficult for the bank to support and maintain this application on their own and that too remotely
•The main concern of the bank was the possibility of loosing all the mails related information of their existing customers.

What we delivered

•100% web based system to control your business from anywhere in the world
•Easy to use, Rich Application Interface to do more from the same screen
•User can design and Create their own catalogues to capture relevant information of different documents and group these documents by categories and process.
•A group agenda that keeps track of multiple time zones for companies and executives operation in different time zones.
•Dynamic User definable Report Engine allowing users to save generated reports as well as the query for future reference.
•Integrated Email Engine with a full email client that acts as a single window for responding to workflow as well as checking external mails.
•Supports different Document formats: JPEG, GIF, PDF, DOC, DOCX, PPT, XLS, TXT, MP3, MP4, MPEG, AVI, etc.
•100% JAVA give the power to implement this over any platform of choice
•Support for Mobile devices like Smart Phones, PDAs
•Support for Online and offline mode of operation for mobile executives